Welcome to Kasepo!
These terms and conditions outline the rules and regulations for the use of Kasepo Website, located at https://kasepo.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Kasepo if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
1. Comments
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Kasepo does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Kasepo, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Kasepo shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Kasepo reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Kasepo a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
2. Definitions
2.1. The provisions described in these DEFINITIONS have the following wording:
Product means a Good and/or Digital Content respectively.
Terms and Conditions mean these terms and conditions specifying the rules for concluding and executing an Agreement between the Buyer and the Seller, including the rights and obligations of that parties and the rules of the complaint procedure. All appendices constitute an integral part of the Terms and Conditions, unless otherwise indicated.
Platform – means a platform that allows Seller and Buyer to connect in order to perform a sale of Products.
Buyer means a natural person with full legal capacity, a legal person or an organizational unit having legal capacity, which concludes an Agreement with the Seller.
Consumer means a Buyer who is a natural person concluding the Agreement acting for purposes not related to trade, business, craft activities or in connection with the exercise of a freelance profession.
Agreement means the contract of sale of a Product which is concluded between the Seller and the Buyer on the Platform and is regulated by these Terms and Conditions.
Goods means a tangible movable item.
Seller means Kasepo who sells its own Products to Buyers on the Platform.
Seller’s Store – means a dedicated Seller’s space on the Platform where all of the Seller’s offers are displayed together with the Seller’s information and contact details.
Digital Content means data which are produced and supplied in digital form, especially game activation codes, top-up cards, subscriptions.
Order means the Buyer’s declaration aimed directly to the conclusion of the Agreement with the Seller on Platform, specifying inter alia the type and number of Product.
3. General Provisions
3.1. These Terms and Conditions define the rules for concluding and executing Agreements between the Buyer and the Seller on the Platform.
3.2. The Buyer is obliged to read these Terms and Conditions and comply with their provisions in order to conclude and execute the Agreement with the Seller. These Terms and Conditions consists of the Agreement concluded between the Seller and the Buyer.
3.3. The provisions of these Terms and Conditions do not prejudice to the consumer rights attributable under generally applicable law.
3.4. The Buyer may at any time, without incurring costs, access these Terms and Conditions via an online reference (i.e., a link) on the product page where the relevant Product is listed as well as on the Seller’s Store or request the Seller to deliver them on a durable medium, including via e-mail.
3.5. The Buyer may not post on the Platform or deliver illegal content to the Seller, and use the Platform in a manner that is against the law, decency or infringing the rights of third parties protected by law.
3.6. The Buyer confirms that under the domestic laws applicable in his or her residence country of he or she is able to conclude legally binding agreement governed by these Terms and Conditions. The Buyer hereby agrees that he or she is not prohibited from purchasing Product from the Seller under any domestic regulations or other restrictions.
3.7. The Buyer acknowledges that the Seller will use the Buyer’s data for the purposes of performing the Agreement, including delivering the Product to the Buyer at the address provided. The Buyer confirms that the data provided by him/her to the Seller are true, complete, reliable and not misleading.
3.8. The Buyer may communicate with the Seller via: (i) the contact forms available on the Platform, (ii) via e-mail specified on Seller’s Store or (iii) by chat provided on Seller’s Store.
4. Orders
4.1. Orders for Products presented by the Seller may be placed by the Buyer in each day by 24 hours. At the time of placing the Order, the Buyer confirms that is aware of the fact the execution of the Order entails the obligation to pay for the purchased Product, and additional services, including delivery costs and payment fees (if any).
4.2. Orders may only be placed by the Buyer who has full legal capacity in accordance with the relevant regulations.
4.3. The Buyer may purchase an additional service (for example, delivery of Products, insurance, warranty, value-added services, assembly, installation, payment) if available for purchase on the Platform. The Buyer cannot purchase an additional service without purchasing the Product.
4.4. The information about the Product does not constitute a Seller’s offer to sale of the Product within the meaning of the law, but they are only an invitation to submit an offer for their purchase by the Buyer (i.e., to conclude an Agreement).
4.5. Placing an Order constitutes submission by the Buyer to the Seller of an offer to conclude an Agreement, the subject of which are the purchase of the Product, and an additional service covered by it (if any). The condition for submitting an Order by the Buyer is the payment in advance of the entire price, including additional costs, for the Products to which the Offer relates.
4.6. After placing the Order, the Seller sends the confirmation of the Order to the e-mail address provided by the Buyer using available electronical systems. Confirmation of the Order is a declaration of the Seller in scope of acceptance of the Buyer’s offer covered by a specific Order and the Agreement is concluded upon its receipt by the Buyer.
4.7. In special cases, the number of Products that the Buyer intends to buy may be limited, about which the Buyer is informed each time when placing an Order.
5. Payment
5.1. The prices displayed are gross prices expressed in the displayed currency. Where applicable other charges may apply, including delivery costs, payments fee etc. (if any). The final price that the Buyer is obliged to pay in connection with the conclusion of the Agreement, along with the costs of the additional service, shall be visible at the last point of the check-out.
5.2. The Buyer may choose the payment methods related to the concluded Agreement as to be displayed during purchasing procedure.
5.3. Any payments made by the Buyer due to concluded Agreement must be made during purchasing process.
5.4. Seller’s invoicing policy is specified separately on the Seller’s Store.
5.5. The Seller is solely responsible to provide the Buyer being a Consumer with the confirmation of the Agreement concluded, on a durable medium within a reasonable time after the conclusion of the Agreement as well as fulfill other legal obligations, if the respective confirmation is requested by the Buyer.
5.6. In the event the sale or delivery of any Product, the Seller is subject to (i) any withholding or similar tax; or (ii) any sales, use, goods and services, value added, or other tax or levy; or (iii) any other tax or other government levy of whatever nature, the full amount of that tax or levy (if any), unless this amount of tax or levy is payable by the Buyer in accordance with applicable legislation, respective tax or levy shall be borne by the Seller and withheld from the amount of funds received by such Seller from the Buyer for the Product.
5.7. The Seller contracts with the payment service aggregation provider(s) that collect and process the payments for purchased Products from Buyer or connect the Buyer to the respective payment methods via the dedicated panel where appropriate. The Seller authorizes the charge to the Buyer automatically. The Buyer agrees to have his or her payment accepted/cancelled by the Seller according to the Seller’s chosen authorization of charge preference. Seller’s authorization of charge preference is also clearly indicated in the Seller’s Store.
5.8. The Buyer agrees that the payment service provider(s) is entitled to share the information on the status of payments from the Buyer for the Products with Seller and/or persons or legal entities appointed by the Seller.
5.9. For avoidance of any doubt the Seller and the Buyer hereby agree that the interactions between the Seller and payment service aggregation provider(s) and/or payment service provider(s) is not covered by these Terms and Conditions and any relation of the Seller with the payment service aggregation provider(s) and/or payment service provider(s) is not governed by these Terms and Conditions.
6. Delivery
6.1. In case of the Physical Product, the Seller delivers it to the countries available on the product page concerning respective Physical Product published on the Platform.
6.2. In case of the Digital Content, the Seller contracts with an external partner in order to store Digital Content as well as to authorize the delivery of the Digital Content to the Buyer. The Seller authorizes the delivery of the Digital Content automatically to the Buyer once the transaction is successful and the Buyer hereby agrees to receive the Digital Content in the manner authorized by the Seller.
6.3. The purchased Physical Product is delivered to the Buyer via the supplier to the address used by the Buyer in the Platform within the time limit set forth in respective product page regarding the sold Product. The purchased Digital Content is delivered to the Buyer by an external partner which store and deliver it to various Buyers after completion of the sale transaction as authorized by the Seller.
6.4. Seller’s delivery preference is also clearly indicated in the Seller’s Store.
6.5. The Products shall be delivered within the time limit described on the Seller’s Store or on the respective product page where the Products are presented.
6.6. For avoidance of any doubt the Seller and the Buyer hereby agree that the interactions between the Seller and external digital content storage service provider are not covered by these Terms and Conditions and any relation of the Seller with such service provider is not governed by these Terms and Conditions and the Seller will conclude a separate agreement with service provider for services provided by the latter to the Seller (if any).
6.7. The Buyer acknowledges that the Product may contain territorial restrictions in terms of its purchase, possession or use which are implemented by their producers or by law – information about these restrictions is always provided in the description of the Product on product page.
6.8. The Seller is obliged to deliver to the Buyer the Products that are the subject of the Agreement without defects.
7. Complaint
7.1. Any complaints related to the Product or the performance of the Agreement may be submitted by the Buyer in any form, via: (i) the contact form available on the Platform, (ii) via e-mail mentioned in Seller’s Store or (iii) by chat.
7.2. The Seller, within 14 days from the date of the request containing the complaint, will respond to the Product complaint or the complaint related to the performance of the Agreement submitted by the Buyer.
8. Refund Policy
8.1. By placing an order for Digital Content (such as game key), the Buyer who is Consumer, due to nature of digital content, is not entitled to refund if Product is already activated (such as game key), if received Product is valid and working, if Product was bought by mistake, if the wrong Product was bought, if PC/console can ’t run the Product, if Buyer changed mind, if Buyer doesn’t like the Product, or if the bought Product is region restricted and can ’ t be activated in Buyer ’s country which was clearly stated on Product page.
The refund will be provided only in case of:
8.2.1. wrong Product was provided;
8.2.2. invalid Product was provided;
8.2.3. used Product was provided;
8.2.4. region restricted Product was provided which was not mentioned on Product page.
9. Miscellaneous
9.1. These Terms and Conditions may be changed by the Seller at any time. Reasons for updating Terms and Conditions can include a change in the scope of business activities conducted by the Seller or the Seller’s commercial offer, the need to adapt the provisions of the Terms and Conditions to the provisions of applicable law, the need to ensure the proper functioning of the Platform, the need to ensure security for users of the Platform or any other reason.
9.2. These Terms and Conditions are concluded between the Seller and the Buyer directly without any person or legal entity being the intermediary or third party to these Terms and Conditions.
10. Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
The Terms were last updated on July 30, 2025.